In their journey towards digital transformation, financial institutions are looking into ways to reduce their branch network footprint, and at the same time remain competitive. Transaction Systems introduces the Remote Teller System (RTS), which challenges the way we do banking. A compact kiosk, which can be used both as a traditional unattended terminal or as a remote teller, capable of performing almost all available branch transactions, RTS makes Branch-in-a-Kiosk a reality
Benefits
Network footprint expansion with the minimum investment
Customer service cost optimization
Extended operation hours, up to a 24/7 basis
Increased productivity while optimizing branch network costs
Relief pressure during high peak days and hours
Increased customer satisfaction and revenues.
Video Teller Machine
The VTM is a pioneering banking channel solution that leverages video conferencing technology to integrate the merits of self-service and counter service, providing full range banking experience with smaller footprint.
With its versatile modular design, VTM enables the migration of complex counter services and customized financial consulting services to the self-service terminal. Over 95% of counter services are available on VTM, thus it can be utilized for branch transformation or teller-less branch, allowing customers to do almost all of their banking business via real-time video interaction and guidance of a remote teller.
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