Work with us

PROGRAM MANAGER

JOB DESCRIPTION

Our search for a Program Manager is fueled by our commitment to delivering innovative solutions in the ever-evolving field of financial services/fintech solutions. We are seeking an individual who possesses a solid understanding of the financial industry, thrives on challenges, and has a proven track record in developing and managing successful solution/systems integration programs. The role reports directly to the global head of the division “SW and innovations”. The Program Manager in Transaction Systems plays a critical role in developing and managing solution programs that facilitate secure and efficient payment transactions as well as other mission-critical offerings of the financial industry. The role involves crafting a strategic vision for financial services solutions, conducting market research, collaborating with various teams, ensuring compliance, and optimizing revenue streams. The Program Manager demonstrates leadership skills and is an empathic team player in our dynamic and multi-cultural ecosystem. He/She has a solid understanding of economics paired with outstanding project management skills and a hands-on mentality.
He/she must be able to communicate in a diverse organization with all areas of the company as well as with international stakeholders. Fluency in English is a must.

The ideal candidate will have sound experience in international (IT-) organizations with open mindset, resilience, and willingness to learn and to collaborate. In the assigned competence areas: Business Planning, Go-to-Market conception, and Pre-Sales, he/she will also display strategic and tactical execution skills.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Solution Strategy: Develop and execute a strategy aligned with the company’s goals in the financial services solutions space.
• Market Research: Analyze the market, competitors, and customers. Identify opportunities for product/service improvements and innovation.
• Value Chain Management: Oversee the entire program/solution value chain, from planning through launch and ongoing support, ensuring it meets evolving market demands.
• Cross-functional collaboration: Collaborate with development, design, and other teams to ensure goals are met and projects are delivered on time.
• Budget Management: Estimate and manage the offering-related budget, including development and marketing expenses.
• Promotion: Develop effective strategies and plans for offering launches and ongoing promotions.
• Monetization Strategies: Develop pricing models and strategies for maximizing revenue from solutions and services
• Customer Engagement: Engage with customers to promote and quality-assure the offering
• Competitive Analysis: Continuously monitor and analyze the competitive landscape
• Leadership: Lead and mentor cross-functional virtual teams involved in development and management.
• Risk Management: Identify and mitigate potential risks that could impact the success of the solutions
• Partner management: Engage with partners to enhance the reach of Transaction Systems in the perspectives of go-to-market as well as delivery and development.

SKILLS 

The successful candidate will be able to demonstrate a strong track record of:

• Excellent communication and interpersonal skills
• Intrapreneurial mind-set
• Able to work with and influence senior business executives
• Solid team building and collaboration skills
• Deep understanding of technologies in the scope of his/her competence
• Deep understanding of project delivery methods
• Understanding of marketing communications
• Understanding of  solution product development
• Fluent in English
• Analytical mindset for data-driven decision-making.
• In-depth knowledge of financial industry regulations, and trends.
• Creative problem-solving abilities to address challenges
• Project management from concept to launch.
• Customer-centric approach with a focus on user experience and satisfaction.
• Financial acumen for budgeting and pricing strategies.
• High level of proficiency in understanding the underlying technologies
• Strong organizational skills to manage multiple tasks and priorities

LOCATION

In own country (home office) with ability to reach the Transaction Systems headquarters in Budapest on demand conveniently by ground transportation. Global travel to customer/partner sites on request.

EDUCATION AND EXPERIENCE

• At least 7 years in the technology industry, with the network in CEE / EMEA
• Customer-facing experience. Business development or presales experience is appreciated.
• Recent experience building, leading, and managing business solutions in the financial industry
• Experience in complex delivery: professional services or program leadership environment
• MBA or technical degree preferred, but not a must

If you want to be a part of our team, send your CV and introduction letter to career@tr-sys.eu

At the forefront of the automation and e-payments industry for the past 20 years, Transaction Systems is uniquely positioned as the technology solutions provider that helps Financial and Retail organizations embark on their journey toward digital transformation.

Operating in more than 35 countries worldwide, headquartered in Budapest/Hungary, Transaction Systems supports clients around the world, either through its local teams or via an established network of carefully selected partners.

Our culture is diverse and multi-national, and we team up hand-in-hand to achieve our common goals: business innovation and growth in a lean structure. By our values, we are committed to accountability and transparency. Become an active leading participant in our journey to new boundaries! We welcome your positive spirit, your professional capabilities, and not to forget: your sense of humor.

JOB DESCRIPTION: Sales Assistant

The ideal candidate will have a proven track record of enhancing the sales process, winning new customers, and effectively managing the end-to-end sales cycle to increase company revenue.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Gain detailed knowledge of the company’s products.
• Effectively provide information about the company’s products to customers and potential customers.
• Develop trustworthy relationships with clients, potential clients, and increase the company’s sales.
• Establish long-term relationships with existing and new clients.
• Manage the full end-to-end process, which includes communication with the client, scheduling meetings, product presentation, sales, and further client support.
• Receive and process orders and control their timely execution.
• Prepare commercial offers.
• Perform other tasks related to the activity.
• Make analysis of sales statistics.
• Consolidate customer data and transactions in CRM.
• Execute quarterly sales plans together with the direct supervisor.
• Fulfill the tasks and instructions given by the supervisor.

SKILLS

The successful candidate will be able to demonstrate a strong track record of:

• Proficiency in office programs (Excel, Word, PDF, PowerPoint, Outlook, etc.)
• Excellent communication skills in both English and Russian (Upper Intermediate level).

LOCATION

 Tbilisi, Georgia (Onsite)

EDUCATION AND EXPERIENCE

• Higher education (at least a bachelor’s degree) in Marketing, Business Administration, or a related field.
• At least 2 years of experience in sales roles, preferably within the technology or financial sectors.

If you want to be a part of our team, send your CV and introduction letter to career@tr-sys.eu

At the forefront of the automation and e-payments industry for the past 20 years, Transaction Systems is uniquely positioned as the technology solutions provider that helps Financial and Retail organizations embark on their journey toward digital transformation.

Operating in more than 35 countries worldwide, headquartered in Budapest/Hungary, Transaction Systems supports clients around the world, either through its local teams or via an established network of carefully selected partners.

Our culture is diverse and multi-national, and we team up hand-in-hand to achieve our common goals: business innovation and growth in a lean structure. By our values, we are committed to accountability and transparency. Become an active leading participant in our journey to new boundaries! We welcome your positive spirit, your professional capabilities, and not to forget: your sense of humor.

JOB DESCRIPTION

The ideal candidate will have a proven track record of delivering efficient software support services to clients, enhancing customer satisfaction, and solving technical issues swiftly. The candidate will be reporting to our CTO in the Georgia office.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Provide customer support by establishing a direct business relationship with clients, understanding their needs, and finding solutions.
• Respond to customer questions and needs, in a polite and professional manner.
• Submit information on identified problems, methods of overcoming them, and the results to the issue tracking system.
• Participate in the certification of hardware and software solutions.
• Provide technical support in the implementation of software and hardware solutions at the customer’s site.
• Execute other duties as required.

SKILLS

The successful candidate will be able to demonstrate a strong track record of:

• Good technical background, including advanced knowledge of Windows, basic security concepts (such as symmetric and asymmetric cryptography), and networking protocols.
• Analytical thinking and problem-solving skills.
• Ability to work alone, as well as be part of a team, with well-organized and extreme attention to detail.
• Hard-working with a strong sense of responsibility.
• Preferably with a background in payment systems and card processing companies.

LOCATION

Tbilisi, Georgia (Onsite)

EDUCATION AND EXPERIENCE

• Degree in Computer Science or another technical field is preferable.
• At least 2 years of experience in customer support roles, especially in technical environments.
• Working with Jira/Github/SVN/Jenkins/Manage Engine as well as EMV field technologies experience will be an advantage

At the forefront of the automation and e-payments industry for the past 20 years, Transaction Systems is uniquely positioned as the technology solutions provider that helps Financial and Retail organizations embark on their journey toward digital transformation.

Operating in more than 35 countries worldwide, headquartered in Budapest/Hungary, Transaction Systems supports clients around the world, either through its local teams or via an established network of carefully selected partners.

Our culture is diverse and multi-national, and we team up hand-in-hand to achieve our common goals: business innovation and growth in a lean structure. By our values, we are committed to accountability and transparency. Become an active leading participant in our journey to new boundaries! We welcome your positive spirit, your professional capabilities, and not to forget: your sense of humor.

Role Overview: POS Service Engineer 

We are looking for a POS Service Engineer to join our team in Budapest. This role involves repairing, preparing, and staging EFT POS devices (PAX), with a strong focus on electronics and software management. The ideal candidate will be technically proficient, with experience in soldering, hardware troubleshooting, and updating software components. You will report to the Service Manager and Product Director, working closely to ensure the efficiency and accuracy of all repair and service operations.

KEY RESPONSIBILITIES   

• POS Device Repair: Repair POS devices, including replacing spare parts or components, and troubleshooting hardware issues.
• Terminal Condition Preview: Regularly inspect and assess the condition of terminals.
• Software Management: Update or upload software components (firmware, applications, etc.) to POS devices.
• Job Administration: Accurately log all repair and service activities in our service system.
• Technical Support: Provide technical support to clients as needed, ensuring high levels of customer satisfaction.
• Reporting: Report to the Service Manager and/or Product Director on service operations and any issues that arise.

SKILLS AND EXPERIENCE

Required Skills:

• Soldering
• Basic understanding and knowledge of electronics
• Ability to systematically identify the source of HW problems
• Precise, accurate way of work
• Ambitious and motivated attitude
• Problem-solving skills approach

Preferred Experience:

• Experience with POS devices (especially in the repair of POS terminals)
• Electronic technician experience
• Experience in repairing/servicing mobile phones

Education:

• Preferred Educational Background:
  • Electronic Technician: A degree or certification in electronic technology is highly desirable.
  • Mechanical Engineering: A background in mechanical engineering is also preferred.

Languages:

• English (fluent or strong intermediate English, both written and spoken)

LOCATION AND TRAVEL REQUIREMENTS 

• This is an Onsite role based in Budapest, Hungary, occasional travel to client and partner sites may be required.

WHAT WE OFFER:

• Comprehensive Training: We provide all the training you need, including POS terminal repair training and our own service system training.
• Necessary Tools: You will be equipped with all the tools required to perform your tasks, including a laptop.
• Competitive Compensation: Preferential salary with benefits such as a cafeteria plan (31,000 Ft/month).
• Supportive Environment: Work in an empathetic, supportive environment that values collaboration.
• International Exposure: Be part of an international, multi-cultural environment with colleagues from around the world.

DIVERSITY & INCLUSION

 Transaction Systems is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At the forefront of the automation and e-payments industry for the past 20 years, Transaction Systems is uniquely positioned as the technology solutions provider that helps Financial and Retail organizations embark on their journey toward digital transformation.

Operating in more than 35 countries worldwide, headquartered in Budapest/Hungary, Transaction Systems supports clients around the world, either through its local teams or via an established network of carefully selected partners.

Our culture is diverse and multi-national, and we team up hand-in-hand to achieve our common goals: business innovation and growth in a lean structure. By our values, we are committed to accountability and transparency. Become an active leading participant in our journey to new boundaries! We welcome your positive spirit, your professional capabilities, and not to forget: your sense of humor.

JOB DESCRIPTION

We are looking for a dynamic individual who has a proven track record of acquiring new customers within the CCA region, to manage the entire sales cycle with innovative and strategic approaches. The ideal candidate will play a pivotal role in shaping the future of our business by developing and executing a robust sales strategy that aligns with our growth objectives.

KEY RESPONSIBILITIES

• End-to-End Sales Execution and Client Relationship Management: Take direct responsibility for executing the entire sales process, from lead generation to deal closure. This includes managing the CRM pipeline effectively, establishing and maintaining long-term relationships with both potential and existing clients, as well as ensuring high-level customer satisfaction. The right candidate will oversee all aspects of client communication, scheduling meetings, preparing product offerings, and providing post-sale support to guarantee a seamless and successful sales experience.
• Strategic Sales, Financial, and Revenue Planning: Develop and implement a comprehensive sales strategy that aligns with the company’s goals, including writing quarterly, annual, and long-term profit plans. This involves analyzing market trends, forecasting results, and determining estimated sales volume and profit for both existing and new products. Additionally, establish competitive pricing strategies to drive business growth and ensure financial success.
• Reporting and Analysis: Continuously update sales-related reports and databases, and monitor the cash collection process, reporting any disruptions.

• Goal Setting: Determine sales goals for each subordinate unit, ensuring alignment with overall company objectives.
• Cross-functional Collaboration: Work closely with logistics, legal, and other departments to ensure smooth operations, particularly during the export and customs processes.
• Continuous Learning: Constantly update your knowledge of products within the e-payment scope to enhance sales approaches.

Education & Experience:

• Education: Bachelor’s degree or higher in Finance, Economics, Business, or a related field.
• Experience: 3 years of experience working in a managerial position in the field of sales within the technology industry, and a strong sales network within the CCA region (Georgia, Armenia, Azerbaijan, Moldova, Ukraine, and Kazakhstan) is required.
• Language Skills: Fluency in English and Russian is essential.
• Technical Skills: Proficiency in Microsoft Office applications.

Soft Skills

• The successful candidate will be able to demonstrate:
• Strong leadership and organizational abilities
• Excellent time management and multitasking skills
• A proactive, results-oriented “doer” attitude
• Exceptional teamwork and collaboration capabilities
• High sense of responsibility, accuracy, and attention to detail
• Outstanding communication and presentation skills
• Creative problem-solving abilities to address challenges
• Experience in managing complex sales and client relationships
• Understanding of the value of technologies/solutions in the e-payments ecosystem
• Financial acumen for budgeting and pricing strategies

Location and Travel

Work Location:
Tiblisi, Georgia (Onsite)

Travel Requirements:
Travel to customer/partner sites is required.

Why Join Us?

At Transaction Systems, you’ll be part of a company that is leading the way in digital transformation. We value innovation, collaboration, and a can-do attitude. We offer a stable and dynamic work environment, opportunities for career development, comprehensive health insurance, a friendly and comfortable working environment, and a competitive salary, plus a performance-based bonus system.

Apply Now!

If you meet the above criteria and are ready to take on this exciting challenge, please send your resume in English to nino.grigoriani@tr-sys.eu. Please be sure to include the job title in the subject line of your email. We will contact shortlisted candidates for interviews.