NEWS

From POS to POI: The transformation of payment devices to customer interaction points

The point of sale (POS) payment terminal has been a mainstay of merchant countertops with little change in functionality for decades. Now merchant payment solution providers, hardware vendors, and app developers are all focused on revolutionizing and bringing more value to the point of sale to turn it into a point of interaction (POI) for the merchant.

Check out this article from Transaction Systems’ latest presentation at PayTechShow, in Budapest.

Transaction Systems Joins the European Vending Association (EVA) as a Supportive Member

Transaction Systems is pleased to announce its recent membership in the European Vending Association (EVA) as a Supportive Member. By joining the EVA, Transaction Systems (TRSYS) aims to leverage the association’s extensive network and deep industry expertise, gaining access to the latest market trends, technological advancements, and regulatory updates that are essential for maintaining a competitive edge in the rapidly evolving electronic payments and vending sector.

The company believes that EVA membership will not only enhance its visibility and credibility but also facilitate valuable partnerships and collaborations with key industry stakeholders. Through participation in EVA events and working groups, TRSYS hopes to influence industry standards and practices, ensuring that its solutions meet the highest industry requirements and customer expectations.

Erwin Wetzel, EVA Director General, welcomes the company to the EVA, saying, “a warm welcome to Transaction Systems. Cashless continues to grow year-on-year in vending in all European markets, and another solution provider for the sector joining the Association is always positive and beneficial. The unique market knowledge gained from the EVA reports, and the benefits of meeting machine operators through EVEX this October in Cannes, can truly help Transaction Systems in market visibility.

Our advanced solutions streamline operations and enhance customer convenience. By embracing cutting-edge technology and industry expertise, Transaction Systems empowers vending businesses to increase sales, improve operational efficiency, and provide a superior customer experience”, said Panos Chalkias, C.E.O Central, South and East Europe, Transaction Systems. “Committed to innovation and reliability, Transaction Systems continues to drive the future of cashless payments in the vending industry, ensuring a seamless and secure transaction process for both operators and customers worldwide.”

By joining the EVA, Transaction Systems looks forward to contributing to the growth and development of the vending industry across Europe and beyond.

Video: Evolution of Payments and Transactions in the Retail Space

How is the retail payment experience evolving—and what’s next for merchants and consumers?
At the Baltic Payment Forum 2024, our CEO for Central and South East Europe, Panos Chalkias, shared insights on emerging technologies, new payment habits, and the transformation of transactions in the retail space.
🎥 Watch the full presentation to explore the future of payments here.

The Future of Banking: AI Avatars, Human Advisors, and 24/7 Self-Service Branches

The future of customer-centric banking is here! As artificial intelligence and cutting-edge technology continue to shape the financial services landscape, the traditional bank branch is undergoing a revolutionary transformation. In this insightful article summarizing Transaction Systems’ Michal Mierzejewski presentation at the BankTechShow Conference, you’ll discover how AI-powered avatars, human advisors, and 24/7 self-service solutions are redefining the banking experience.

Explore the possibilities of the next-generation bank branch, where innovation meets customer convenience, and learn how these advancements are paving the way for a seamless and personalized approach to financial services.

Read the full article here to see how technology is bridging the gap between efficiency and human connection in banking.

GRG Recycling ATM H68V certified for Polish Zloty: A milestone for the Polish market

Transaction Systems, Auriga Poland, and Self-Service Solution (SSS) Polska are pleased to announce the successful certification of GRG Banking’s Recycling ATM – H68V cash recycling equipment for handling payments in Polish Zloty (PLN).

This certification marks a significant milestone for GRG Banking’s entry into the Polish market, and enhances the deployment among Polish banks of cash recycling, cash-in, and cash-out solutions, thanks to the standardized mechanisms now in place.

One standout feature of the GRG Recycling ATM H68V is its unique 7-characteristic authentication process, which simplifies the categorization of Polish Zloty, resulting in a more efficient and streamlined customer experience. Furthermore, by deploying the H68V, Polish banks will be able to gain significant advantages, as these advanced machines are designed to enable quick and massive deposits and withdrawals of banknotes, offering a faster and more reliable service to customers. The H68V’s high-speed processing capabilities reduce wait times and enhance the overall customer experience. Additionally, these ATMs require significantly less maintenance, thus leading to reduced operational costs and downtime. This combination of speed, reliability, and low maintenance ensures a more efficient and cost-effective solution for banks, ultimately supporting their growth and customer satisfaction.

The achievement was made possible through the strong collaboration between Transaction Systems, Auriga Poland, and SSS Polska, showcasing a commitment to innovation and quality in financial technology solutions.

This certification arrives at an ideal time, as Transaction Systems and Auriga Poland are actively engaged in Requests for Proposal (RFPs) within the Polish market.

Commenting on the certification, Michal Mierzejewski, Business Development Director CEE, FinTech & Retail Solutions, for Transaction Systems, said: “We are excited about the opportunities this certification brings and look forward to further supporting the growth of secure and efficient payment systems in Poland.”